If I were mayor…

If I were mayor…ha ha – I don’t think that is likely, although some of my friends say I try to keep them in order.

It depends where you live what the duties of a mayor are.  Some mayors have an active role in local government; others are more of a figurehead.

One person, who had responsibility in his community was Moses.  The people used to take him their disputes to sort out.  There were so many people that the workload was becoming impossible.  He was so busy getting on with his day-to-day work, that it did not occur to him to think of another way of working.  It took his father-in-law, who was outside the situation, to notice and suggest an alternative.  His solution was for Moses to delegate the routine cases to others.  The whole story is in Exodus Chapter 18.

The same thing can easily occur in our own workplaces.  People may be so busy trying to cope with impossible targets and workloads.  Perhaps they are short-staffed.  Maybe they are expected to meet company targets, which are more stringent than those required by consumer law.

A vicious circle may have been established with demands exceeding the capacity to meet them.

Sometimes it is necessary to take a step back and re-examine the working practices and priorities.  If a customer service role involves direct contact with customers and sorting out their problems or complaints, separating out the two parts of the job may allow one team member to deal with customers and another to work in the background.  If all team members are skilled in both aspects of the job, the management might decide on the timescale on which roles are switched.  Half a day spent speaking to or emailing people might alternate with half a day dealing with technical issues.  This might provide a better service than trying to deal with everything at once and switching roles many times a day.

A mayor might have many duties.  In the end there are two things which might lead to success in this highly visible role – recognition of his supporting workers and the ability to listen to and evaluate advice.

I have no ambition to be a mayor.  I do not even wish to be a speech-writer for a mayor!

Daily Prompt: We Built This City

by Krista on March 9, 2014

What do you love most about the city / town / place that you live in? What do you like the least about it? If you were mayor, what would be the most important problem you’d tackle? How would you tackle it?

Photographers, artists, poets: show us CIVILIZATION.

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